TROUBLESHOOTING

Welcome to PureBean’s troubleshooting section. Here we hope to provide help and assistance for
some of the most common questions you have about your coffee machine.

Find troubleshooting videos below

WMF 1100s - Daily Cleaning

WMF 1100s - How To Use

WMF 1100s - Swapping Milk
Nozzles

WMF 1100s - Forced Clean

F11 Espresso - Milk Rapid
Rinse

F11 Espresso - Deep Milk
Clean Tablet NEW

F11 Espresso - Brewer Rapid
Rinse

F11 Espresso - Deep Brewer
Clean

F11 Espresso - Turning
Machine On

F11 Espresso - Turning
Machine off

LSM Plus 5 Daily Cleaning

F2 Plus Daily Clean

F2 Plus - Deep Brewer Clean
Vend Milk

Saeco Royal Cappuccino“Coffee Beans Empty” message

The bean hopper is at the back of the machine on the right hand side of the machine.

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Saeco Royal Cappuccino “Brew unit miss” message showing

The brew unit is on the right hand side of the coffee machine. Open this door. Pull out

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Saeco Royal Cappuccino “Fill Watertank” message showing

When the water tank is full, the grey magnet in the water tank will float. When the tank

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Saeco Royal CappuccinoCoffee coming out too slowly

The most common cause of coffee espressing too slowly is that the coffee grinder is set too finely.

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Saeco Royal Cappuccino“Decalcify” message showing

This message appears as a periodic reminder to perform a descale clean of the machine. If you are

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Saeco Royal Cappuccino“Dreg Draw Full” message showing

The machine has an automatic coffee counter and after 30 shots of coffee, the machine requires the dreg

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Saeco Royal CappuccinoLeaking Water Tank

Water leaking from underneath the water tank can be caused by a few different reasons. Over filling the

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Saeco Royal CappuccinoMilk Auto Frother (“Cappuccinatore”) Cleaning

As is the case for any fresh milk use, it is very important to regularly clean out the

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Saeco Royal CappuccinoNO POWER coffee machine

Check that the on/off switch on bottom left hand side of the coffee machine is turned on. Check

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Saeco Royal Cappuccino “Ventilate” message showing

The “ventilate” message just means that an air bubble has been created inside the machine. The “water button”

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