– This message appears as a periodic reminder to perform a descale clean of the machine.
– If you are a PureBean customer (rental machine or on a service contract), contact us on 02 9907 3318 and we will make a note of it for your next service. Once we have performed the descale, the “decalcify” message will go.
– Meanwhile, continuing using the coffee machine and enjoying your coffee!
– Call us if you would like to remove the message before we service it and we will go through it over the phone with you.