- This message appears as a periodic reminder to perform a descale clean of the machine.
- If you are a PureBean customer (rental machine or on a service contract), contact us on 1300 131 142 and we will make a note of it for your next service. Once we have performed the descale, the “decalcify” message will go.
- Meanwhile, continuing using the coffee machine and enjoying your coffee!
Call us if you would like to remove the message before we service it and we will go through it over the phone with you.